1. How are assignments allocated?
Assignments are allocated based on your skill set, current workload, priority level, and past performance to ensure fair distribution across creators.
2. When will I receive my payment?
Tentatively, payments are processed 30 days after client approval. The actual timeline may vary depending on the client's payment cycle.
3. How is my bonus eligibility calculated?
Bonus eligibility depends on factors such as assignment completion, quality of work, adherence to deadlines, and overall consistency.
4. What should I do if I am unavailable or need an extension?
Please inform your project coordinator or update your availability as early as possible so assignments can be managed effectively.
5. What do the different assignment stages mean?
Ongoing: The assignment is currently being worked on.
Editorial Review: Internal quality check by the Fontent team.
Client Review: The deliverable is under review by the client.
Approved: The assignment has been approved by the client and has proceeded to the payment stage.
Paid: Payment for the assignment has been successfully processed.
